Last Updated: December 21, 2025
At Reclub PBC, your privacy is a core part of our mission to build a healthy sports community. As a Public Benefit Corporation, we believe in transparency. This policy explains how we collect, use, and protect your data.
1. Information We Collect
- Account Data: Name, email, username, and password.
- Sports Profile: Skill levels (including DUPR), sports interests, and "Kudos."
- Location Data: GPS location only while the app is in use to show you nearby games.
- User Content: Photos, match comments, and payment receipts you upload.
- Device Data: IP address and device ID for security and performance.
2. How We Use Your Information
- Matchmaking: Connecting you with local players and clubs.
- Communication: Sending game reminders and club updates.
- Security: Protecting our community from spam and unauthorized access.
- Aggregated Insights & Reporting: We may anonymize and aggregate your data (stripping away all personally identifiable information) to create industry reports for sports brands, partners, or for our own PBC impact reporting. (e.g., "30% increase in pickleball play in Florida").
3. Sharing and Disclosure
- With Other Users: Your profile and skill level are visible to facilitate fair play.
- No Sale of Personal Data: We do not sell your personally identifiable information (PII) to third parties.
- Anonymized Data: We may share anonymized, aggregated insights with sports brands and partners to help improve sports equipment, venue availability, and community resources.
- Service Providers: We share data with trusted partners (e.g., Google Maps, AWS) strictly to provide our Service.
4. Your Rights and Control
- Access & Export: You can request a copy of your data at any time.
- Correction/Deletion: You can update your info or delete your account via App Settings.
- Location Opt-Out: You can disable location services via your device settings at any time.
5. Security and Retention
We use industry-standard encryption. We retain your information as long as your account is active. If you delete your account, your personal data is removed, though anonymized, aggregated data points may remain in historical reports.
6. Contact Us
Email: help@reclub.co